Eldercare Home Services - Professional in home care givers

Care Services

At Eldercare we follow a multi-disciplinary approach to ensure only the best care for our clients. We understand that everyone’s circumstances are unique, hence we take a flexible ‘custom-made’ approach, when designing a ‘Care Plan’ for our clients.

We then endeavour to carefully match the right carer to the role. Besides health care our carers provide regular conversation, emotional support and companionship.

Our ‘Care Plans’ can include both short and long-term care.

At Eldercare the following Care Services are available:

  • Part Time Care – just a few hours
  • Day Care – morning to the evening
  • Night Care – evening to morning
  • Full Time Care – day and night 24/7
  • Live in Care – around the clock 24/7
  • Companionship Care – flexible according to client requirements
  • Hospital-to-Home / Post-Operative Support – we support you while you focus on recovering. We offer transport to and from the hospital for appointments and check-ups.
  • Respite and Short-term Care – when family and carers need free time you can be assured, knowing your loved one is in capable hands.

Our Care Services include the following aspects of care:

  • Companionship.
  • Caring for the client’s mental and physical health and general well-being.
  • Assistance with day-to-day activities, toileting, incontinence care, bathing, dressing, grooming and oral hygiene.
  • Assisting with walking and transferring from bed to wheelchair
  • Physical disability care and support
  • Safety and fall prevention.
  • Vital sign monitoring and diabetes care
  • Medication administration / reminders
  • Assistance with light exercise, based on their individual ability.
  • Meal preparation and nutrition
  • Light housekeeping, laundry and change of linen.
  • Transportation for medical appointments and to and from hospital
  • Grocery shopping
  • Alzheimer’s and dementia care – we understand the complex and challenging needs of the disease and provide support and insight to assist understanding the condition better.
  • Parkinson’s Care
  • End of life care and comfort
  • Status reporting to the family

Respite and Short-term Care

If you are the primary carer and need a break at times, respite care could be a welcomed option. Respite care can help you pursue other activities and attend to other obligations. Most importantly, it gives you the time you can focus on self-care, reducing the risk of carer burnout.

Part Time Care – just a few hours

Our part time care provides personal home-based care and support exactly when it’s needed. Our clients receive the support they need to enjoy their regular activities and continue living well at home, surrounded by their possessions, pets, and a familiar environment.

Night Care – evening to morning

This is the reassuring presence of one of our carers throughout the night.

Full Time Care – day and night 24/7

Day and night care allows your loved one to remain at home, while ensuring safety and promoting optimal well-being. In addition, our carers offer much more personalised care with one-to-one support tailored to the condition, preferences, and lifestyle of our clients.

Live in Care – around the clock 24/7

Live-in care involves having a fully trained carer living in the home, with your loved one full-time. They are on-hand to assist with day-to-day activities, personal hygiene maintenance and companionship, during the day and night. When the support required reaches a certain level, it may make both financial and practical sense to consider live-in care, as a viable alternative to an old-age home. We offer one-to-one highly personalised, care and support, in the comfortable and familiar surroundings of your own home.

Dementia & Alzheimer’s Care

Dementia care is a huge part of our service, and we pride ourselves in being proficient in this field. Our home-based care enables our clients with dementia to continue flourishing in their familiar surroundings, while receiving the undivided support of our trained care team. Our care assessments, staff training and customer support are designed to support those with the early stage of Dementia and those with severe Dementia.

The Benefits of Choosing Eldercare Home Services

We provide affordable, compassionate, and reliable home-based care services for those who need personal care and assistance. This allows our clients the opportunity to spend their golden years in the comfort, safety, and familiarity of their own homes.

We employ caring people and focus on developing and supporting them to provide the best care possible. Our carers are thoroughly trained and competent to provide care for the health and well-being of individuals who require assistance with daily tasks and activities.

We offer dedicated and compassionate part time care, full time care, or even live in care.

As a privately owned and operated Home-based Care Agency we are proud to do things differently, focusing on the holistic needs of each client, and delivering exceptional care.
The goal is for the elderly to feel confident in the knowledge that they are in the safe and capable hands of a competent carer, while retaining an ideal degree of their dignity and independence. Our caregivers are attentive and support where and when necessary, they foster a warm and supportive atmosphere through companionship and emotional support. Our client’s health is our most important priority, consequently we monitor our clients’ vital signs, chronic conditions, overall health, ensuring that our clients are comfortable, pain-free and eating well.

Our Approach is Unique, Simple and Effective:

  • We believe that home-based care is best. Our consistent and undivided support means remaining at home is possible.
  • We understand that everyone’s circumstances are unique, hence our ‘care management team’ will design a personalised and comprehensive ‘Care Plan’ according to your loved one’s unique needs.
  • We regularly review and update the ‘Care Plan’ as needs evolve. We remain proactive in monitoring the client’s condition and adjusting the ‘Care Plan’ accordingly.
  • We endeavour to carefully match and appoint the right care giver for the client, thus fostering a nurturing and meaningful relationship. We believe caring for the elderly goes way beyond routine tasks.
  • Seeing a consistent face is imperative to premium care. Having someone reliable and consistent reduces the stress associated with a frequently changing carer.
  • We are proficient in providing care for those with Parkinson’s, MS, and people living with progressed dementia and Alzheimer’s, and we will work closely with you to deliver the right care.
  • We offer transport to and from the doctor / hospital for appointments and check-ups.
  • Our care services range from physical disability care, post-operative support, medication administration, vital sign monitoring, meal preparation, nutrition assistance, personal and oral hygiene, light exercise to light housekeeping.

We provide a fully managed service; thus, we are available 24/7 every day of the year giving full peace of mind.

We are registered with medical aids; therefore, you may submit your claim directly to the medical aid.

Our service is completely flexible, and our care managers will be pleased to design a personalised ‘Care-Plan’ according to your specific needs and requirements.

Home-based care can enable your loved one to remain safely in their home, even though they require dementia care or assistance with another health condition. Your loved one will be able to preserve their independence and remain at home, where they feel content and secure.

The advantages of home-based care include:

Comfort and security

Your loved one can continue to live in a secure and comfortable environment without the upheaval and stress involved in relocating to a family member’s home or an old age care facility.

Familiar surroundings and routines

Your loved one can maintain their routines – from watching TV in a favourite chair to individual mealtime preferences, surrounded by their possessions, pets, and a familiar environment.

Lower cost

Home-based care costs are usually lower than old age care facility rates. Additionally, care facilities, often require a large, up-front cash deposit and there may be a lengthy waiting list.


Eldercare allows you to customize the ‘Care Plan’ to suit your unique situation and avoid paying for unnecessary services.


Carers provide companionship and social interaction, which can reduce the risk of social isolation, loneliness, depression, and anxiety.

Personalized assistance

Home-based personal care will benefit your loved one with one-on-one assistance tailored to their unique needs.

Reduced risk of falls, injuries, and household accidents

Our ‘care management team’ will visit and ensure that the home environment for our client is safe, not only in terms of slips, falls, but any hazard – fire, electrical, hot water, etc. Poor eyesight, hearing, arthritis, and dementia can make a simple trip to the kitchen a potentially dangerous undertaking, as injuries in the elderly are more severe due to brittle bones and thin skin. Falls are the most common cause of fatal injury in the aged. Many accidents can be prevented by practicing good safety habits and staying alert.

Eldercare carers are trained in fall prevention and will take precautions to ensure your loved one is safe at home. Our caregivers are also trained in accident prevention in injury-prone places, such as the kitchen and bathroom, decreasing the risk of slipping and tripping.

How Do I Obtain a Home-Based Carer?

We are here to listen whenever you are ready to commence your care journey.

We would love to hear your story, talk through options, and start meaningful conversations about what is possible for your loved one. A member of our care team will conduct a free, no obligation home care assessment to determine and discuss your unique needs and care services required. We will work with you to help you adapt your home, where necessary. We will also discuss and address all your concerns, which will give you peace of mind.

Once you are satisfied and in agreement, we will design a personalised ‘Care-Plan’ according to your specific needs and requirements. We will identify a professional carer who has the skills, personality to assist, your unique needs and requirements.

Eldercare Home Services recognises that sometimes personalities clash and should you be unhappy with a particular carer, for whatever reason, we will endeavour to find a carer that meets your personal needs and expectations.

We supervise our carers and provide a 24 hour back up support system. We maintain close, regular contact to ensure that our clients are continuously well cared for.

Call our ‘Care Management Team’ today.

Hours of Operation

Our Scottburgh offices are open Monday to Friday from 8am – 4pm.
From 5pm-9pm we have a reduced staff team working from home available to you on 082 334 6454

Please call: 039 976 0560 or 039 976 2555
Email us: manager@eldercareservices.co.za

Alternatively leave us a message and we will call you back.